Location: Knight Frank, 55 Baker Street London W1U 8EW
08:30 – 09:15 hrs
Light breakfast – sit by somebody you don’t know and learn something new
09:15 – 09:30 hrs
Welcome and sponsor introductions with George Sell, Editor-in-chief, IHM
09:30 – 10:00 hrs – Presentation: Knight Frank – market overview
10:00 – 10.30 hrs Panel: Delivering the optimum customer experience
To cover – sales and marketing, design/architecture, amenities and programming, technology, sustainability
10.45 – 11.15 hrs Panel: Investment and finance
To cover – lending, bespoke models, investor sentiment to and understanding of the sector, market size and potential growth, barriers to investment and potential solutions to them
Closing remarks