Reading Time: 3 minutesUK: A new BTR mystery shopping report has found that although developments offer high-quality amenities, apartments and communal areas, a drop in customer service at the enquiry and viewing stage risks damaging the reputation of brands and buildings.
Reading Time: < 1 minuteULN speaks to Debra Yudolph, partner at SAY Property Consulting, about BTR’s role in providing social value and housing, how the sector can revitalise city centres, and how it is addressing ESG concerns. Filmed at the UKAA BTR Expo 2023.
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